Frequently Asked Questions

Everything you need to know about your Arace Tech experience.

What kind of warranty comes with Arace Tech products?

All electronics purchased from Arace Tech include a standard 12-month manufacturer warranty covering technical defects and hardware failures.

How long does shipping take and is tracking provided?

Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a confirmation email containing a real-time tracking link.

What is your return policy for opened electronics?

We offer a 30-day return policy. Items must be returned in their original packaging with all accessories included; a restocking fee may apply if the factory seal is broken.

Do you offer international shipping?

Yes, Arace Tech ships to over 50 countries worldwide. International delivery times vary by location and typically range from 7 to 14 business days.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for secure transactions.

Are the products sold on Arace Tech authentic?

Absolutely. We are an authorized retailer for every brand we carry, ensuring that you receive 100% genuine products with full support.